Fulfillment
Pick & Pack Fulfillment
Orders picked from your stored inventory, packed, labeled, and prepared for shipment so your team stops handling boxes.
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Fulfillment · Montclair, CA
E-commerce Fulfillment in Southern California
Send us your orders and we pick, pack, and ship them from inventory stored in Montclair, California. Direct-to-consumer parcels and wholesale orders come out of the same stock, so a growing brand can add volume without leasing a warehouse or hiring a crew.
Overview
E-Commerce Fulfillment at The Papez Company
The Papez Company provides e-commerce fulfillment in Southern California from a family-owned and operated warehouse in Montclair, CA, in the Inland Empire, approximately 50 miles from the Ports of Los Angeles and Long Beach. We receive, store, pick, pack, and ship orders for direct-to-consumer brands and online sellers adding wholesale, retail, or marketplace channels.
Most online brands hit the same wall. Orders outgrow the garage, then the back room, then the first small unit, and the founder is spending evenings taping boxes instead of running the business. Once your inventory is on our racking and shelving, our team pulls the items as orders come in, packs them to your standards, and gets them out the door with the carriers you ship with. Order handoff details are set up with each customer, so the way orders reach us fits the way you already sell.
The same stock serves every channel. A single unit headed to a customer's doorstep and a palletized purchase order headed to a retailer are picked from the same shelves, which keeps counts accurate and avoids splitting inventory between vendors.
What's included
What our e-commerce fulfillment service includes
Inventory receiving and storage
Inbound shipments are unloaded, counted against your paperwork, and put away in assigned locations. Storage is sized to your catalog, from a few shelves of SKUs to pallets of bulk stock. See warehousing.
Order fulfillment services
We pick, pack, and ship the orders you send us. How orders reach us and how shipment details come back to you are set up with each customer when the account starts.
Pick and pack
Each order is picked from its location, checked against the order, and packed with the cartons, fill, and inserts you specify. Details are on our pick and pack page.
Shipping preparation
Packed orders are labeled, weighed, and staged at the dock for carrier pickup. We negotiate carrier rates and schedule pickups so you are not managing carriers yourself.
B2B and wholesale orders
Retailer and distributor orders are picked from the same inventory, packed by carton or pallet to the buyer's requirements, and shipped parcel, LTL, or full truckload. See freight shipping and receiving.
Inventory coordination
We track what is received, what ships, and what is on hand, so you know where stock stands and when to reorder. See inventory management.
Growing past the garage
When orders outgrow the space you have
The signal is usually the same: inventory stacked in hallways, a packing table that never clears, and shipping that eats the hours you need for marketing, product, and wholesale accounts. Moving fulfillment to a third-party warehouse in the Inland Empire turns that fixed overhead into a service you use as you need it.
There is no warehouse lease to sign, no staff to hire, and no forklift, racking, or packing equipment to buy. Volume can climb through a launch or a holiday season and settle back afterward, and the space and labor adjust with it. That is what scaling without taking on warehouse infrastructure looks like in practice. Start with a fulfillment quote request that describes what you sell and roughly how many orders you ship.
- No warehouse lease or build-out
- No hiring, training, or scheduling warehouse staff
- No racking, forklifts, or packing equipment to buy
- Space and labor that scale with your order volume
- Founder time goes back to growing the brand
One inventory, every channel
DTC fulfillment and wholesale orders from the same shelves
Brands that start online often add wholesale, retail, or distributor accounts as they grow. Those orders look different: cases instead of single units, packing lists and labels the buyer specifies, and freight instead of parcel. We handle both from one inventory pool, so you are never choosing which channel gets stock.
Bulk stock is stored on pallets and unit quantities are kept accessible for picking, so a wholesale order and a run of parcel orders can be worked from the same location without a separate transfer. Inventory bound for Amazon fulfillment centers or Walmart's fulfillment network can be prepped and forwarded from the same stock. See Amazon and Walmart FBA forwarding.
Who it's for
Who uses our e-commerce fulfillment
- Direct-to-consumer brands that have outgrown a garage, back room, or first small space
- Online brands adding wholesale, retail, or distributor accounts alongside DTC orders
- Brands importing product through the Ports of Los Angeles and Long Beach, approximately 50 miles from our dock
- Sellers that want DTC, B2B, and marketplace inventory managed from one Southern California warehouse
- Founders who need their time back from packing and shipping
- Businesses that want a fulfillment center near Los Angeles, with inventory positioned in the Inland Empire close to Southern California customers
Why The Papez Company
Why online brands fulfill with The Papez Company
Scale without infrastructure
Add order volume without adding a lease, payroll, or equipment. Space and labor are part of the service, not your balance sheet.
Wholesale and DTC together
One inventory pool feeds parcel orders and B2B shipments, which keeps counts accurate and avoids stock split across vendors.
Fewer handoffs
Receiving, storage, pick and pack, and shipping happen under one roof in Montclair. Product does not move between a storage site and a fulfillment site.
A person on your account
We are family-owned and operated. Questions about an order or a count are answered by someone who handles your inventory.
FAQ
E-Commerce Fulfillment questions, answered
How do our orders get to you?
Once an order reaches us, we pick, pack, and ship it. The handoff method and any shipment details you need back are set up with each customer when the account starts, based on how you sell today. Describe your current setup in a quote request and we will work out the details with you.
Can you fulfill wholesale and B2B orders from the same inventory as our online orders?
Yes. Retail and distributor orders are picked from the same stock as your DTC orders, packed by carton or pallet to the buyer's requirements, and shipped parcel, LTL, or full truckload. See B2B pick and pack and freight shipping and receiving.
We are still a small brand. Is e-commerce fulfillment a fit for us?
This service is built for the stage where fulfillment has outgrown a garage, back room, or first small space. Arrangements are scoped to your actual order volume and catalog. Tell us your current order count and number of SKUs and we will propose a setup that fits.
Can you use our branded packaging and inserts?
Yes. Your packing standards, including branded cartons, inserts, and any special handling, are documented when the account is set up and followed on every order. Packaging materials can be shipped to us and stored alongside your inventory.
Where do orders ship from?
Every order ships from our warehouse at 4060 Mission Blvd., Montclair, CA 91763, in the Inland Empire on the Interstate 10 corridor, bordering Los Angeles County. That puts inventory near Los Angeles, Orange County, and the rest of Southern California, and approximately 50 miles from the Ports of Los Angeles and Long Beach for brands that import product. Call 909-229-4482 with questions about where your orders will ship from.
Related services
Often combined with this service
Marketplace
Amazon & Walmart FBA Forwarding
Inventory received, stored, prepped, and forwarded to Amazon and Walmart fulfillment centers from a warehouse near the ports.
Learn moreInventory
Inventory Management
Products tracked, counted, updated, and retrieved from organized storage so you know what is on hand and can ship it fast.
Learn moreReady to move fulfillment out of the back room?
Tell us what you sell, roughly how many orders you ship, and which channels you serve. We will come back with a plan and a quote.